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FAQ’S

What is your turnaround time?

Our standard turnaround time for custom uniforms is typically 2-3 weeks from the date of order confirmation. This includes the time required for customization, production, and quality checks.

For orders with expedited processing, we offer a faster turnaround option at an additional cost, with delivery times as quick as 2 weeks. Contact our customer support team to discuss expedited options and ensure timely delivery for your specific needs.

Delivery times may vary based on the size of the order and the complexity of the customization. International orders may also experience additional shipping time depending on the destination.

Is there a minimum order quantity?

Yes, our minimum order quantity is 10 sets. This ensures we can provide the best quality and price for our custom uniforms.

Can I order a sample before placing a bulk order?

Yes, we offer free premade samples for all our products. Contact our customer support to request a sample.

Do you offer size kits?

Yes, we offer size kits to ensure that every member of your team gets the perfect fit. Our size kits include samples of various sizes for you to try on before placing your final order.

This helps you make accurate size selections and ensures that your custom uniforms fit comfortably and correctly.

How it works:

  • Accurate Fitting: Ensure that every team member gets a uniform that fits perfectly.
  • Convenience: Easily determine the correct sizes without guesswork.
  • Satisfaction Guaranteed: Avoid the hassle of size exchanges and ensure your team is comfortable in their custom apparel.

To request a size kit, please follow the link here.

What customization options are available?

We offer unlimited customization options, including colors, logos, names, numbers, and more.

Can I see proof of my design before production?

Yes, we provide digital proofs (mockups) for your approval before we start production. This ensures your design is exactly as you require. Please follow the link to request a custom design.

Do you offer design assistance?

Yes, our design team is available 24/7 to assist you with your design needs. They can help you create or refine your custom uniform design. Please follow the link to request a custom design.

How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier’s website.

What payment methods do you accept?

We accept major credit cards, PayPal, checks, Zelle, purchase orders, and bank transfers. All transactions are securely processed.

Are there any hidden fees?

No, we pride ourselves on transparency. There are no hidden fees. The price you see at checkout is the final price.

Do you offer discounts for bulk orders?

Yes, we offer discounts for bulk orders. Contact our sales team for more information on bulk pricing.

Do you offer package deals?

Yes, we offer a variety of package deals to provide you with the best value for your team. You can choose a package deal from our website or request a custom one that suits your needs.

What is your return policy?

Since our products are custom-made, we do not accept returns. However, if there is a defect or error with your order, please contact us within 30 days for a resolution.

Can I exchange a product for a different size?

We do not offer exchanges for custom orders. Please refer to our sizing guide and request a sample if needed to ensure the perfect fit.

What materials are your uniforms made from?

Our uniforms are made from high-quality, durable materials suitable for athletic performance. We offer various fabrics for all seasons and weather conditions.

Can I order matching accessories?

Yes, we offer a range of matching accessories, including socks, hats, and bags. Browse our website to see the available options.